Awakening Empathic conciousness

Maya Angelou a écrit:“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel

Listening is the best way to enable the other person to feel heard, understood and confident in expressing their emotions. It's about welcoming feelings without minimising them, unconditionally and without trying to rationalise. To learn to listen, you can apply the principles of active listening.